- 954%
- Return on the pilot
- Who it's for
- Businesses
Key points
- Pilot run at Credit Saison
- Vendor reports 954% return
- Calculation method not explained
What happened
OpenAI published a customer story about Credit Saison, which ran a pilot of ChatGPT, its business version. OpenAI says the pilot delivered a return on investment of 954%.
Why it matters
Companies weighing business AI tools get one concrete example to compare. It is still one company's result, reported by the vendor that sells the tool, and the item does not explain how the figure was calculated.
What to do
- Nothing is needed yet.
- Ask any AI vendor how they measured return before relying on a headline percentage.
Written with AI from the source above. If something looks off, the source is what counts.
