Step by step
Open Store check
Promotions → Store check, or Check my store in the status line and at the top of Help.
Read the lights
Green works; yellow is a recommendation or something not set up yet; red is broken and needs fixing; grey means it couldn't be checked. Problems come first.
A drawing of the app's screen, with its real labels. Press Fix
Where the app can fix it there's a button: Turn on in theme, Put prices back, Renew access, Make discounts again, or Turn off for a Shopify discount on top of a sale (asked twice).
Check again
Results are kept for a few minutes. Check again reads everything anew; each Fix reads it again by itself.
Turn on safe mode if your store looks off
If a badge sits over a photo or a block is out of place, turn on Storefront safe mode in Settings → Promotions or on Store check. The app's elements disappear from your store at once.
Fix the theme on a draft, then turn it off
A draft theme still shows the app's elements: Preview opens your store with it. Fix the theme, check it, publish it, then turn safe mode off.
Tips
- Write to support on Store check opens Write to the developer; tick Attach my Store check results and this conversation to send every check's light.
- Needs attention on Sales lists every red or yellow item, each as its own entry.
What to check
- Store check has no red lights.
- While safe mode is on, Badges on your store's pages shows yellow as a reminder.
Common mistakes
- Thinking safe mode stops your sales: sale prices, deals and discounts keep working, because they live in Shopify, not in your theme.
- Expecting the storefront check on a store with a password: it can't open the store that way; the theme check still answers.
The plan you need
On the Free planStore check and storefront safe mode are free on every plan.
Your questions
What does safe mode hide?
Everything the app adds to the published theme: sale badges, the countdown, the banner, the tiers table, the Cart goal and Savings note blocks and the You save line.
Does Turn off delete my Shopify discount?
No. It deactivates it in Shopify, where Activate brings it back.
Related tutorials
- Sale badgesTurn on sale badges in your theme once, choose where they show and how they look, and badges such as −20% appear on products while they're on sale.
- Put prices backEvery price is saved before a sale changes it. Put back what an ended sale left, or rewind prices to a past day with the price time machine.
- Settings and your planSet the app's language, look and timezone, choose email notifications, and see your plan's limits, switch plans or move between monthly and yearly.
Learn more
- Use caseShopify Discount Not Showing on Product Pages? Here's WhyShopify discount codes and automatic discounts apply at checkout, so product pages keep the full price. How to show the sale price while shoppers browse.
- Use caseRestore Original Prices After a Shopify SalePut every Shopify price back after a sale: originals are saved before the sale starts and restored when it ends, with History and Undo.
- FeatureBadges and countdownTheme app blocks that show what's on sale and for how long, turned on once in the theme editor.
- FeaturePrice protectionSet your rules once: margin over cost, a lowest price, a largest discount. Every sale keeps them, and every change can be undone.
Run your next sale with Market Manager
Free plan. Paid plans start with a 7-day free trial.